We love the chandelier, but would have loved some installation instructions. A line drawing didn't quite suffice--we slogged thru it but written instructions would have helped. Also, some of the holes were lined up in such a way that it was near impossible to attach glass prisms without a lot of manipulation--we actually used a cheese knife to secure wires in places where you could not use your fingers. That said, the difficult install was rewarded by a beautiful chandelier.